The CX Leader Podcast

CX Day Celebration!

Release Date: October 2, 2018 • Episode #39

CX Day is celebration of all things CX and Steve invited five CX professionals from various business to discuss their work and what makes customer experience a rewarding profession. Guests include Karen Mangia (Salesforce), Jeffrey Louden (Indiana Farmers Insurance), Sheila March (Ascension Healthcare), Valerie Jones (Calumet Specialty), and Kim Howard (Wild Birds Unlimited).

Tags: Jeffrey Louden Indian Farmers Insurance Sheila March Kim Howard Ascension Healthcare Wild Birds Unlimited Valerie Jones CX day Calumet Specialty Karen Mangia panel SalesForce discussion

After 332 episodes, we have decided to step away from the microphones and stop production of The CX Leader Podcast. As many companies do, we have shifted our marketing strategy and are focusing resources on other activities.

Thank you to all our fantastic guests and devoted listeners for almost seven years of excellent thought leadership in customer experience and experience management. We will continue to host our previous episodes so you can enjoy all the great advice we've heard over the years.